24/7 Insured Emergency Repair Response

CET SAFEHOUSE is able to receive new claim instructions directly from the client, insurer, or housing association and deploy a tradesman on a funded basis as detailed in our EMERGENCY REPAIR RESPONSE section of this website.

We work within agreed mandate levels provided by our customers and our experienced Customer Service Centre team react promptly to ensure remedial works are carried out to the highest standard and by adopting the most cost effective methods.

Funded

With full and agreed schedule of rates and also a set of monetary limits of authority which are strictly adhered to, we aim to provide an unrivalled repair service. The commercial viability we can deliver assists the management of costs and the unrivalled levels of service we strive to achieve help develop loyalty from our customer’s clients.

Un-funded

CET SAFEHOUSE can provide emergency and non emergency tradesman where payment is to be made directly by the tenant. We seek to ensure that our rates are always commercially competitive and pride ourselves in the levels of service that we deliver in all our repair work. We are able to take secure card payments and issue a receipt direct to the customer.